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SHIPPING & RETURNS

SHIPPING POLICY

When you’re happy, we’re happy. Gosh Doggit stands behind the quality of the products we sell and we truly hope you enjoy your purchase. If you are unsatisfied for any reason, you can return your order for a refund within 30 days of your purchase. Merchandise must be unused, unworn, and in good condition.

Shipping:
To return your product, you should mail your product to: 453A Lake Ave Worcester Massachusetts US 01604

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. All products are printed to order. 

Please allow an additional 3 - 6 business days for standard shipping.

Expedited or Rush shipping may be available depending upon the product(s) selected and the destination country.

Shipping costs start at:

Products are fulfilled in the US

  • $4.99 for the first apparel item and $2.00 for each additional apparel item.

RETURN & EXCHANGE POLICY

Returns:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards

  • Downloadable software products

  • Some health and personal care items


To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.


Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at GoshDoggit2400@gmail.com.

Sale items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at GoshDoggit2400@gmail.com and send your item to 453A Lake Ave Worcester Massachusetts US 01604.

Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he or she will find out about the return.

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© Gosh Doggit, Worcester, MA 01603